The Water Billing Division provides billing, collection, and field services for Santa
Rosa Water in addition to administration of the Help 2 Others Program (H2O
Program). The division processes meter readings and billing for over 52,000
accounts per month. They provide account services to customers by phone and
in-person at the City Hall Annex. During the COVID-19 pandemic, many additional
tasks were required of staff to assist customers, including: securing funding from
the California Water and Wastewater Arrearage Payment Program which provided
financial assistance to eligible customers; keeping customers informed about other
available programs; as well as developing the process to return to standard
practices. The presentation will provide an overview of the work performed by this
division. The Board may discuss this item and give direction to staff.
Attachments:
Presenters: Keni Cook and Stacie Hatfield, Revenue Operations
Supervisors
6.2
WATER AND RECYCLED WATER SUPPLY UPDATE
Staff will update the Board on water and recycled water supply issues. The Board
may discuss this item and give direction to staff.
Attachments:
Presenters: Peter Martin, Deputy Director - Water Resources, and
Mike Prinz, Deputy Director - Regional Water Reuse Operations
7. CONSENT ITEMS
Approval of the Consent Agenda
A motion was made by Board Member Wright, seconded by Board Member
Watts, to adopt Consent Items 7.1 through 7.4. The motion carried by the
following vote:
5 -
Yes:
Chair Galvin III, Board Member Grabill, Board Member Walsh, Board
Member Watts and Board Member Wright
2 - Vice Chair Arnone Jr. and Board Member Badenfort
Absent:
7.1
RESOLUTION - APPROVAL OF SECOND AMENDMENT TO BLANKET
PURCHASE ORDER 164874 - ONE YEAR EXTENSION, PRICE INCREASE,
AND INCREASE COMPENSATION FOR SODIUM HYPOCHLORITE SUPPLY
RECOMMENDATION: It is recommended by the Water and Finance Departments
that the Board of Public Utilities, by resolution, approve a second amendment to
Blanket Purchase Order (BPO) 164874 for sodium hypochlorite supply with Olin
Corporation dba Olin Chlor Alkali Products, Tracy, California, to extend for a
one-year period with an increase in unit price, and increase in compensation in the
amount of $450,000, for a total amount not to exceed $815,000.